:root{--bg:#f5f7fa;--card:#fff;--text:#17202a;--muted:#667085;--primary:#087f5b;--border:#e4e7ec;--danger:#b42318;--warn:#b54708}*{box-sizing:border-box}body{margin:0;background:var(--bg);font-family:Tahoma,Arial,sans-serif;color:var(--text)}.topbar{background:#111827;color:#fff;padding:16px 4%;display:flex;align-items:center;justify-content:space-between;gap:20px;position:sticky;top:0;z-index:10}.topbar small{color:#cbd5e1;margin-right:8px}.topbar nav{display:flex;gap:16px;align-items:center;flex-wrap:wrap}.topbar a,.link-button{color:#fff;text-decoration:none;background:none;border:0;padding:0;font:inherit;cursor:pointer}.topbar form{margin:0}.container{width:min(1500px,94%);margin:28px auto}.card{background:var(--card);border:1px solid var(--border);border-radius:14px;padding:20px;box-shadow:0 5px 18px rgba(16,24,40,.04);margin-bottom:20px}.login-card{max-width:440px;margin:80px auto}.stack{display:grid;gap:16px}.stats{display:grid;grid-template-columns:repeat(5,1fr);gap:14px;margin:18px 0}.stat{background:#fff;border:1px solid var(--border);border-radius:14px;padding:18px}.stat span{display:block;font-size:30px;font-weight:700}.stat small{color:var(--muted)}.grid{display:grid;gap:20px}.grid.two{grid-template-columns:1fr 1fr}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.wide{grid-column:1/-1}label{display:grid;gap:7px;font-weight:700;font-size:14px}input,select,textarea,button,.button{font:inherit;border:1px solid #cfd4dc;border-radius:9px;padding:10px 12px;background:#fff}button,.button{background:var(--primary);color:#fff;border-color:var(--primary);cursor:pointer;text-decoration:none;display:inline-flex;justify-content:center;align-items:center}.secondary{background:#fff;color:#344054;border-color:#d0d5dd}.check{display:flex;align-items:center;gap:8px}.check input{width:auto}.toolbar{display:flex;gap:12px;justify-content:space-between;align-items:center;flex-wrap:wrap}.toolbar form{display:flex;gap:8px;align-items:center}table{width:100%;border-collapse:collapse;font-size:14px}th,td{border-bottom:1px solid var(--border);padding:12px 10px;text-align:right;vertical-align:top}th{background:#f9fafb;white-space:nowrap}.table-wrap{overflow:auto}.ltr{direction:ltr;text-align:left}.clip{max-width:260px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.error-cell{max-width:260px;color:var(--danger);font-size:12px}.badge{padding:4px 8px;border-radius:99px;background:#eef2f6}.badge.completed{background:#dcfae6;color:#067647}.badge.processing{background:#e0f2fe;color:#026aa2}.badge.failed,.badge.incomplete{background:#fee4e2;color:#b42318}.ok{color:#067647}.warn{color:var(--warn)}.danger{color:var(--danger);background:#fee4e2;padding:10px;border-radius:8px}.note{background:#fffcf5}pre,code{direction:ltr;text-align:left;background:#f2f4f7;border-radius:7px;padding:3px 6px;white-space:pre-wrap}@media(max-width:900px){.stats{grid-template-columns:repeat(2,1fr)}.grid.two,.form-grid{grid-template-columns:1fr}.wide{grid-column:auto}.topbar{align-items:flex-start;flex-direction:column}}
.lead{color:var(--muted);font-size:16px}.stats.compact{grid-template-columns:repeat(4,1fr);margin:16px 0}.stats.compact .stat{padding:12px}.stats.compact .stat span{font-size:24px}.sync-status{padding:14px;border-radius:10px;background:#f2f4f7;font-weight:700;margin-bottom:12px}.status-running,.status-queued{background:#e0f2fe;color:#026aa2}.status-completed{background:#dcfae6;color:#067647}.status-failed{background:#fee4e2;color:#b42318}.progress-track{height:12px;background:#eaecf0;border-radius:99px;overflow:hidden}.progress-bar{height:100%;background:var(--primary);border-radius:99px;transition:width .4s ease}.help-box{margin-top:16px;padding:14px;border-radius:10px;background:#fffcf5;border:1px solid #fef0c7;line-height:1.8}.browser-check{align-self:end;padding-bottom:8px}.download-button{width:100%;margin-top:12px}.disabled-link{opacity:.45;pointer-events:none}.feature-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.feature-grid>div{border:1px solid var(--border);border-radius:12px;padding:16px;background:#f9fafb}.feature-grid b,.feature-grid small{display:block}.feature-grid small{color:var(--muted);margin-top:8px;line-height:1.7}@media(max-width:900px){.feature-grid{grid-template-columns:1fr}.stats.compact{grid-template-columns:repeat(2,1fr)}}
.form-actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.row-actions{display:flex;gap:7px;align-items:center;flex-wrap:wrap}.row-actions form{margin:0}.small{padding:7px 10px;font-size:13px;white-space:nowrap}.delete-button{background:#fff;color:var(--danger);border-color:#fda29b}.delete-button:hover{background:#fee4e2}.alert{border-radius:10px;padding:12px 14px;margin:0 0 16px;border:1px solid transparent;font-weight:700}.alert.success{background:#dcfae6;color:#067647;border-color:#abefc6}.alert.error{background:#fee4e2;color:#b42318;border-color:#fecdca}.alert.info{background:#e0f2fe;color:#026aa2;border-color:#b9e6fe}.stats{grid-template-columns:repeat(auto-fit,minmax(150px,1fr))}optgroup{font-weight:700}

/* تحسينات الإصدار العالمي */
.field-help{display:block;color:var(--muted);font-weight:400;font-size:12px;line-height:1.8;margin-top:2px}.form-section-title{font-size:18px;font-weight:800;padding:4px 0 10px;border-bottom:1px solid var(--border)}.settings-group{border:1px solid var(--border);border-radius:12px;background:#fbfcfd;padding:0;margin:2px 0}.settings-group>summary{cursor:pointer;font-weight:800;padding:14px 16px;list-style:none}.settings-group>summary::-webkit-details-marker{display:none}.settings-group>summary::before{content:"＋";display:inline-block;margin-left:8px;color:var(--primary)}.settings-group[open]>summary::before{content:"−"}.settings-group[open]>summary{border-bottom:1px solid var(--border)}.inner-grid{padding:16px}.code-area{font-family:Consolas,"Courier New",monospace;direction:ltr;text-align:left;line-height:1.55;min-height:110px}.api-link{color:#0b63ce;text-decoration:none;word-break:break-all;white-space:normal}.api-link:hover{text-decoration:underline}.muted{color:var(--muted)}.link-cell{max-width:340px;word-break:break-all}.filter-buttons{display:flex;gap:8px;flex-wrap:wrap}.active-filter{border-color:var(--primary)!important;color:var(--primary)!important;background:#ecfdf3!important}.toolbar select{min-width:210px}.toolbar .delete-button{background:#fff;color:var(--danger);border-color:#fda29b}.toolbar .delete-button:hover{background:#fee4e2}.badge.received{background:#f2f4f7;color:#344054}.badge.manual{background:#fff3cd;color:#7a4b00}.badge.retry{background:#fef0c7;color:#b54708}.badge.incomplete{background:#fee4e2;color:#b42318}.form-grid textarea{width:100%}.table-wrap td{min-width:70px}.table-wrap td .api-link{display:inline-block;max-width:420px}.note p{line-height:1.9}@media(max-width:900px){.settings-group .form-grid{grid-template-columns:1fr}.toolbar form{width:100%;flex-wrap:wrap}.toolbar form>*{flex:1;min-width:150px}.table-wrap td .api-link{max-width:240px}}

/* حالة الاتصال المباشر بالمزوّد */
.connection-status{border:1px solid var(--border);border-radius:12px;padding:14px 16px;transition:background .2s,border-color .2s;color:#344054}.connection-status-head{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.connection-status-head>div{display:flex;align-items:center;gap:9px}.connection-controls{display:flex!important;align-items:center;gap:10px;flex-wrap:wrap}.connection-status-details{font-size:13px;margin-top:9px;line-height:1.8}.connection-dot{display:inline-block;width:11px;height:11px;border-radius:50%;background:#98a2b3;box-shadow:0 0 0 4px rgba(152,162,179,.16)}.connection-waiting,.connection-paused{background:#f9fafb}.connection-checking{background:#eff8ff;border-color:#b2ddff;color:#175cd3}.connection-checking .connection-dot{background:#2e90fa;box-shadow:0 0 0 4px rgba(46,144,250,.16);animation:connectionPulse 1s infinite}.connection-connected{background:#ecfdf3;border-color:#abefc6;color:#067647}.connection-connected .connection-dot{background:#12b76a;box-shadow:0 0 0 4px rgba(18,183,106,.16)}.connection-failed{background:#fef3f2;border-color:#fecdca;color:#b42318}.connection-failed .connection-dot{background:#f04438;box-shadow:0 0 0 4px rgba(240,68,56,.16)}.auto-test-switch{display:flex;align-items:center;gap:7px;font-size:13px;font-weight:700;white-space:nowrap}.auto-test-switch input{width:auto}@keyframes connectionPulse{0%,100%{opacity:1}50%{opacity:.38}}@media(max-width:700px){.connection-status-head{align-items:flex-start;flex-direction:column}.connection-controls{width:100%;justify-content:space-between}}

/* تصنيفات سلة */
.category-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:16px;margin-top:14px}.category-card{border:1px solid var(--border);border-radius:14px;padding:16px;background:#fbfcfd}.category-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;margin-bottom:12px;flex-wrap:wrap}.category-head h3{margin:0;font-size:18px}.category-path{color:var(--muted);font-size:12px;margin-top:4px}.category-trail{font-size:13px;color:#475467;margin-top:6px;line-height:1.7}.category-badges{display:flex;gap:8px;flex-wrap:wrap}.category-products{display:grid;gap:8px}.category-product-row{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:10px 12px;border:1px solid var(--border);border-radius:10px;background:#fff}.category-product-row strong{display:block;line-height:1.6}.category-product-row small{display:block;color:var(--muted);margin-top:4px}.category-actions{margin-top:12px;justify-content:space-between}@media(max-width:900px){.category-grid{grid-template-columns:1fr}.category-product-row{flex-direction:column;align-items:flex-start}.category-product-row .button{width:100%}.category-actions{flex-direction:column;align-items:stretch}.category-actions .button,.category-actions button{width:100%}}

/* شجرة تصنيفات سلة ونتائج الاستيراد */
.preserve-alert{line-height:1.9}.salla-category-tree{display:grid;gap:14px;margin-top:14px}.salla-category-node{border:1px solid var(--border);border-radius:13px;background:#fbfcfd;overflow:hidden}.salla-category-node>summary{cursor:pointer;display:flex;justify-content:space-between;align-items:center;gap:12px;padding:14px 16px;font-weight:800;list-style:none}.salla-category-node>summary::-webkit-details-marker{display:none}.salla-category-node>summary::before{content:"＋";color:var(--primary);margin-left:8px}.salla-category-node[open]>summary::before{content:"−"}.salla-category-node.depth-0>summary{font-size:18px;background:#f8fafc}.salla-category-node.depth-1{margin-right:18px}.salla-category-node.depth-2{margin-right:36px}.salla-category-node.depth-3{margin-right:54px}.category-summary-name{flex:1}.category-summary-meta{display:flex;gap:7px;flex-wrap:wrap;font-weight:400}.category-node-body{padding:14px;border-top:1px solid var(--border)}.category-children{display:grid;gap:10px;margin-top:12px}.empty-category{padding:12px;color:var(--muted);background:#fff;border:1px dashed #d0d5dd;border-radius:10px}.issue-card h2{margin-bottom:4px}.issue-card .table-wrap{max-height:520px}.issue-card td:last-child{min-width:260px}.category-products{display:grid;gap:8px}.category-product-row{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:10px 12px;border:1px solid var(--border);border-radius:10px;background:#fff}.category-product-row strong{display:block;line-height:1.6}.category-product-row small{display:block;color:var(--muted);margin-top:4px}.category-actions{margin-top:12px;justify-content:space-between}@media(max-width:900px){.salla-category-node.depth-1,.salla-category-node.depth-2,.salla-category-node.depth-3{margin-right:8px}.salla-category-node>summary{align-items:flex-start;flex-direction:column}.category-product-row{flex-direction:column;align-items:flex-start}.category-product-row .button{width:100%}.category-actions{flex-direction:column;align-items:stretch}.category-actions .button,.category-actions button{width:100%}}

/* منطقة حذف المنتجات المستوردة */
.danger-zone-card{border-color:#fecdca;background:#fffafa}.danger-zone-content{display:flex;align-items:center;justify-content:space-between;gap:18px;flex-wrap:wrap}.danger-zone-content h2{margin:0 0 8px}.danger-zone-content p{max-width:950px;margin:0}.danger-zone-content form{margin:0}.danger-zone-content .delete-button{padding:11px 16px;font-weight:700}@media(max-width:800px){.danger-zone-content{align-items:stretch;flex-direction:column}.danger-zone-content .delete-button{width:100%}}

/* تنبيه انخفاض رصيد المزود */
.balance-alert-box{display:grid;grid-template-columns:1fr 1fr;gap:12px;padding:14px;border:1px solid #f2d38a;border-radius:12px;background:#fffcf5}.provider-alert-badge{display:inline-block;padding:5px 9px;border-radius:999px;font-size:12px;font-weight:800;white-space:nowrap}.provider-alert-badge.alert-disabled{background:#f2f4f7;color:#667085}.provider-alert-badge.alert-enabled{background:#fff3cd;color:#7a4b00}.provider-alert-badge.alert-ok{background:#dcfae6;color:#067647}.provider-alert-badge.alert-low{background:#fee4e2;color:#b42318;animation:balancePulse 1.4s infinite}.provider-low-balance{background:#fff4f2!important}.provider-low-balance td{border-bottom-color:#fecdca}.low-balance-stat{background:#fff4f2!important;border-color:#fecdca!important}.low-balance-stat strong{color:#b42318}@keyframes balancePulse{0%,100%{opacity:1}50%{opacity:.55}}@media(max-width:900px){.balance-alert-box{grid-template-columns:1fr}}

/* توضيح المنتجات المرتبطة ومنع الربط المكرر */
.category-product-row.is-linked{background:#ecfdf3;border-color:#86efac;box-shadow:inset 4px 0 0 #12b76a}.linked-provider{display:block;color:#067647!important;font-weight:700;margin-top:5px}.linked-button{background:#087f5b!important;color:#fff!important;border-color:#087f5b!important}.linked-button:hover{background:#066b4d!important}.linked-product-row td{background:#ecfdf3}.linked-product-row:hover td{background:#dcfae6}.table-linked-note{font-size:12px}.category-product-row.is-linked strong{color:#05603a}

/* كتالوج شحن الألعاب */
.catalog-provider-bar{display:flex;justify-content:space-between;gap:14px;align-items:end;flex-wrap:wrap}.catalog-provider-select{min-width:320px;flex:1}.catalog-sync-status{margin-top:14px;padding:12px;border:1px solid var(--border);border-radius:10px;background:#f8fafc}.sync-state{display:inline-block;padding:4px 9px;border-radius:99px;font-size:12px;font-weight:700}.status-running,.status-queued{background:#e0f2fe;color:#026aa2}.status-completed{background:#dcfae6;color:#067647}.status-failed{background:#fee4e2;color:#b42318}.catalog-filter-form{grid-template-columns:repeat(4,minmax(0,1fr))}.game-catalog-table small.block{display:block;margin-top:4px;color:var(--muted)}.catalog-unavailable{background:#fff1f0!important}.catalog-linked{background:#ecfdf3!important}.catalog-actions{display:grid;gap:7px;min-width:220px}.catalog-actions small{line-height:1.5;color:var(--muted)}.pagination{display:flex;justify-content:center;align-items:center;gap:18px}.badge.failed{background:#fee4e2;color:#b42318}@media(max-width:1000px){.catalog-filter-form{grid-template-columns:1fr 1fr}.game-catalog-table{min-width:1200px}}@media(max-width:640px){.catalog-filter-form{grid-template-columns:1fr}.catalog-provider-select{min-width:100%}.pagination{flex-direction:column}}

/* Altmez v15 — universal catalog and WhatsApp */
.stats-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:16px 0}
.stat-card{background:#fff;border:1px solid #e2e8f0;border-radius:14px;padding:16px;display:flex;flex-direction:column;gap:4px}
.stat-card strong{font-size:28px}.stat-card span{color:#64748b}
.section-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}
.quantity-source{max-width:260px;font-size:12px;color:#475569;white-space:normal}
@media(max-width:900px){.stats-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}

/* Altmez v20 — WhatsApp Web QR + LID */
.whatsapp-qr-layout{display:grid;grid-template-columns:minmax(300px,440px) 1fr;gap:28px;align-items:center;margin-top:18px}.qr-box{min-height:360px;border:1px dashed #98a2b3;border-radius:16px;background:#fff;display:flex;align-items:center;justify-content:center;padding:18px}.qr-box img{display:block;width:min(100%,420px);height:auto}.qr-placeholder{min-height:300px;width:100%;display:flex;align-items:center;justify-content:center;text-align:center;color:#667085;font-size:20px;font-weight:700}.whatsapp-status-details{display:grid;gap:12px;line-height:1.8}.error-text{color:var(--danger)}.section-head,.section-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}@media(max-width:900px){.whatsapp-qr-layout{grid-template-columns:1fr}.qr-box{min-height:300px}}

/* Altmez v23 — pagination, compact WhatsApp log and execution search */
.compact-note{margin:4px 0 0;font-size:13px}
.log-search-form{display:grid;grid-template-columns:minmax(280px,2fr) repeat(3,minmax(150px,1fr)) auto;gap:12px;align-items:end;margin:18px 0}
.execution-search-form{display:grid;grid-template-columns:minmax(320px,1fr) 180px auto auto;gap:12px;align-items:end}
.search-actions{display:flex;gap:8px;align-items:center}
.results-summary{margin:10px 0 14px;color:var(--muted);font-size:14px}
.message-log-table{min-width:1050px}
.message-cell{min-width:360px;max-width:560px;white-space:normal;line-height:1.8}
.message-short{white-space:pre-wrap;overflow-wrap:anywhere}
.message-details summary{cursor:pointer;white-space:pre-wrap;overflow-wrap:anywhere;color:#344054;list-style:none}
.message-details summary::-webkit-details-marker{display:none}
.message-details summary span{display:inline-block;color:var(--primary);font-weight:700;margin-right:6px}
.message-details[open] summary{border-bottom:1px dashed var(--border);padding-bottom:8px;margin-bottom:8px}
.message-details>div{white-space:pre-wrap;overflow-wrap:anywhere;background:#f8fafc;border-radius:8px;padding:10px}
.execution-search-card{padding-bottom:14px}
.pagination{margin:18px 0 2px;display:flex;justify-content:center;align-items:center;gap:16px;flex-wrap:wrap}
.pagination span{font-weight:700;color:#475467}
@media(max-width:1100px){.log-search-form{grid-template-columns:1fr 1fr}.search-actions{grid-column:1/-1}.execution-search-form{grid-template-columns:1fr 1fr}.execution-search-form button,.execution-search-form .button{width:100%}}
@media(max-width:650px){.log-search-form,.execution-search-form{grid-template-columns:1fr}.search-actions{grid-column:auto;flex-direction:column;align-items:stretch}.search-actions>*{width:100%}.message-cell{min-width:280px}.pagination{flex-direction:row}}

/* استقبال تغير حالات سلة من Make */
.make-status-box{border:1px solid var(--border);border-radius:12px;background:#f8fafc;padding:14px;margin:8px 0}.make-status-box .section-heading{margin-bottom:8px}.check-inline{display:flex;align-items:center;gap:8px;font-weight:700}.check-inline input{width:auto}

/* Altmez v31 — نظام شكاوى العملاء */
.complaint-stat-link{color:inherit;text-decoration:none;transition:transform .15s ease,box-shadow .15s ease}.complaint-stat-link:hover{transform:translateY(-2px);box-shadow:0 8px 20px rgba(16,24,40,.08)}
.complaint-filter-form{display:grid;grid-template-columns:minmax(300px,2fr) minmax(170px,1fr) minmax(140px,.7fr) auto;gap:12px;align-items:end}
.complaints-table{min-width:1450px}.complaint-row td{line-height:1.7}.complaint-row.complaint-new td{background:#fff8f6}.complaint-row.complaint-follow_up td{background:#f5fbff}.complaint-row.complaint-resolved td{background:#f3fff7}
.complaint-status{display:inline-flex;padding:6px 10px;border-radius:999px;font-weight:800;font-size:12px}.complaint-status.status-new{background:#fee4e2;color:#b42318}.complaint-status.status-follow_up{background:#e0f2fe;color:#026aa2}.complaint-status.status-resolved{background:#dcfae6;color:#067647}
.complaint-message-cell{min-width:360px;max-width:520px}.complaint-message-cell details{border:1px solid var(--border);border-radius:9px;background:#fff;margin-bottom:8px;overflow:hidden}.complaint-message-cell summary{cursor:pointer;padding:8px 10px;font-weight:800;background:#f8fafc}.complaint-message-cell details>div{padding:10px;white-space:pre-wrap;overflow-wrap:anywhere}
.complaint-product{max-width:280px;margin:7px 0;white-space:normal}.complaint-label-result{margin-top:10px;font-size:12px;max-width:260px;overflow-wrap:anywhere}.complaint-actions{display:grid;gap:8px;min-width:210px}.complaint-actions form{display:grid;gap:6px;margin:0}.complaint-actions input{min-width:200px}.complaint-resolve-button{background:#067647;border-color:#067647}.complaint-links{margin-top:8px}.block{display:block}
@media(max-width:1050px){.complaint-filter-form{grid-template-columns:1fr 1fr}.complaint-filter-form .search-actions{grid-column:1/-1}}@media(max-width:650px){.complaint-filter-form{grid-template-columns:1fr}.complaint-filter-form .search-actions{grid-column:auto}.complaint-stats{grid-template-columns:1fr 1fr}}

/* Altmez v32 — escalation, automatic resolution and complaint trash */
.complaint-page-head{margin-bottom:16px}.complaint-page-head h1{margin-bottom:6px}.complaint-page-head p{margin:0}.complaint-delete-all{padding:11px 16px;font-weight:800}.complaint-stats-v32{grid-template-columns:repeat(6,minmax(150px,1fr))}.complaint-stat-escalated{border-color:#f5c46b}.complaint-stat-trash{border-style:dashed}.complaint-row.complaint-escalated td{background:#fff8e8}.complaint-row.complaint-deleted td{background:#f8fafc;opacity:.9}.complaint-status.status-escalated{background:#fff3cd;color:#7a4b00}.complaint-escalate-button{background:#b54708;border-color:#b54708}.complaint-auto-badge{display:inline-flex;margin-top:7px;background:#ecfdf3;color:#067647}.complaint-escalated-time{color:#b54708}.complaint-auto-close-note{line-height:1.9}.complaint-actions .delete-button{justify-content:center}.complaint-actions button{width:100%}
@media(max-width:1250px){.complaint-stats-v32{grid-template-columns:repeat(3,minmax(150px,1fr))}}@media(max-width:700px){.complaint-stats-v32{grid-template-columns:repeat(2,minmax(0,1fr))}.complaint-page-head{align-items:stretch;flex-direction:column}.complaint-page-head form,.complaint-delete-all{width:100%}}

/* v48 — معالجة أقسام طلبات سلة */
.processor-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin:18px 0}.stack-form{display:flex;flex-direction:column;gap:14px}.processor-options-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.check-row{display:flex!important;align-items:center;gap:9px;font-weight:600}.check-row input{width:auto!important;margin:0}.form-actions{display:flex;flex-wrap:wrap;gap:10px}.danger-action{background:#b42318!important;border-color:#b42318!important;color:#fff!important}.processor-summary{margin:18px 0}.processor-summary-head{display:flex;align-items:center;justify-content:space-between;gap:16px}.processor-stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:10px;margin-top:15px}.processor-stats>div{background:#f8fafc;border:1px solid #e2e8f0;border-radius:12px;padding:13px;display:flex;flex-direction:column;gap:4px}.processor-stats strong{font-size:1.35rem}.processor-stats span{color:#64748b;font-size:.9rem}.processor-results table{min-width:1280px}.processor-lines-cell{min-width:330px}.processor-line{display:flex;flex-wrap:wrap;align-items:center;gap:6px 9px;padding:8px 0;border-bottom:1px dashed #dbe3ec}.processor-line:last-child{border-bottom:0}.text-error{color:#b42318}.alert.warning{background:#fff7e6;border-color:#f3c969;color:#7a4a00}
@media(max-width:900px){.processor-grid,.processor-options-grid{grid-template-columns:1fr}.processor-summary-head{align-items:flex-start;flex-direction:column}}

/* v51 — الفرز الذكي لحالات واتساب المهمة */
.triage-dashboard-stat,.triage-stat-link{color:inherit;text-decoration:none;transition:transform .15s ease,box-shadow .15s ease}
.triage-dashboard-stat:hover,.triage-stat-link:hover{transform:translateY(-2px);box-shadow:0 8px 20px rgba(16,24,40,.08)}
.triage-dashboard-stat{border-color:#f5c46b;background:#fffaf0}
.triage-page-head{margin-bottom:16px}.triage-page-head h1{margin-bottom:6px}.triage-page-head p{margin:0;max-width:950px;line-height:1.9}
.triage-stats{grid-template-columns:repeat(8,minmax(125px,1fr))}.triage-critical-stat{border-color:#fda29b!important;background:#fff4f2!important}.triage-high-stat{border-color:#f5c46b!important;background:#fffbeb!important}
.triage-filter-form{display:grid;grid-template-columns:minmax(280px,2fr) repeat(4,minmax(140px,1fr)) auto;gap:12px;align-items:end}
.triage-list{display:grid;gap:18px}.triage-case{position:relative;overflow:hidden;border-right-width:6px}.triage-case.triage-priority-critical{border-right-color:#d92d20}.triage-case.triage-priority-high{border-right-color:#f79009}.triage-case.triage-priority-medium{border-right-color:#2e90fa}.triage-case.triage-priority-low{border-right-color:#98a2b3}.triage-case.triage-status-resolved,.triage-case.triage-status-ignored{opacity:.88;border-right-color:#12b76a}
.triage-case-head{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;padding-bottom:14px;border-bottom:1px solid var(--border)}.triage-case-title h2{margin:10px 0 8px;font-size:21px}.triage-badges{display:flex;gap:7px;flex-wrap:wrap}.triage-priority-badge,.triage-category-badge,.triage-status-badge,.triage-paused-badge{display:inline-flex;align-items:center;padding:5px 9px;border-radius:999px;font-size:12px;font-weight:800}.priority-critical{background:#fee4e2;color:#b42318}.priority-high{background:#fff3cd;color:#7a4b00}.priority-medium{background:#e0f2fe;color:#026aa2}.priority-low{background:#f2f4f7;color:#475467}.triage-category-badge{background:#eef4ff;color:#3538cd}.triage-status-badge{background:#f2f4f7;color:#344054}.triage-status-badge.status-new{background:#fee4e2;color:#b42318}.triage-status-badge.status-reviewing{background:#e0f2fe;color:#026aa2}.triage-status-badge.status-waiting_customer{background:#fff3cd;color:#7a4b00}.triage-status-badge.status-resolved{background:#dcfae6;color:#067647}.triage-paused-badge{background:#7f1d1d;color:#fff}
.triage-meta{display:flex;gap:12px;flex-wrap:wrap;color:var(--muted);font-size:12px}.triage-identity{display:grid;gap:7px;text-align:left;min-width:220px;background:#f8fafc;border:1px solid var(--border);border-radius:12px;padding:12px}.triage-identity .ltr{font-weight:700}
.triage-detail-grid{display:grid;grid-template-columns:1.05fr 1fr 1.15fr;gap:14px;margin:16px 0}.triage-panel{border:1px solid var(--border);border-radius:12px;background:#fbfcfd;padding:14px;min-width:0}.triage-panel h3{margin:0 0 10px;font-size:15px}.triage-panel h3:not(:first-child){margin-top:16px}.triage-pre,.triage-reply{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.85;background:#fff;border:1px solid #e6e9ee;border-radius:9px;padding:11px}.triage-reply{background:#ecfdf3;border-color:#abefc6;margin-bottom:9px}.triage-panel details{margin-top:10px}.triage-panel summary{cursor:pointer;font-weight:800;color:#475467;margin-bottom:8px}.triage-data-list{display:grid;gap:0;margin:0}.triage-data-list>div{display:grid;grid-template-columns:120px 1fr;gap:9px;padding:8px 0;border-bottom:1px dashed #dbe3ec}.triage-data-list>div:last-child{border-bottom:0}.triage-data-list dt{color:var(--muted);font-weight:700}.triage-data-list dd{margin:0;font-weight:700;min-width:0}.wrap-anywhere{overflow-wrap:anywhere;white-space:normal}
.triage-links{padding:13px 0;border-top:1px solid var(--border);border-bottom:1px solid var(--border)}.inline-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.triage-owner-actions{display:grid;grid-template-columns:1fr auto;gap:12px;align-items:end;margin-top:14px}.triage-status-form{display:grid;grid-template-columns:minmax(180px,.7fr) minmax(320px,2fr) auto;gap:10px;align-items:end}.triage-note-field input{width:100%}.triage-owner-note{margin-top:12px;padding:10px 12px;border-radius:9px;background:#fffcf5;border:1px solid #fef0c7;line-height:1.8}.empty-triage-state{text-align:center;padding:46px}.triage-settings-link{display:flex;align-items:end}.triage-settings-link .button{width:100%}
@media(max-width:1250px){.triage-stats{grid-template-columns:repeat(4,minmax(125px,1fr))}.triage-filter-form{grid-template-columns:1fr 1fr 1fr}.triage-filter-form .search-actions{grid-column:1/-1}.triage-detail-grid{grid-template-columns:1fr 1fr}.triage-action-panel{grid-column:1/-1}}
@media(max-width:800px){.triage-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.triage-filter-form,.triage-detail-grid,.triage-owner-actions,.triage-status-form{grid-template-columns:1fr}.triage-filter-form .search-actions{grid-column:auto}.triage-case-head{flex-direction:column}.triage-identity{width:100%;text-align:right}.triage-action-panel{grid-column:auto}.triage-owner-actions form,.triage-owner-actions button{width:100%}.triage-data-list>div{grid-template-columns:1fr}.triage-links .button{flex:1;min-width:150px}}
.triage-preview-form{display:grid;grid-template-columns:minmax(320px,2fr) minmax(180px,.8fr) minmax(190px,.7fr) auto;gap:12px;align-items:end}.triage-preview-result{margin-top:16px;border:1px solid var(--border);border-right-width:6px;border-radius:12px;padding:14px;background:#fbfcfd}.triage-preview-result.priority-border-critical{border-right-color:#d92d20}.triage-preview-result.priority-border-high{border-right-color:#f79009}.triage-preview-result.priority-border-medium{border-right-color:#2e90fa}.triage-preview-result.priority-border-low{border-right-color:#98a2b3}.triage-preview-result h3{margin:12px 0}.preview-grid{grid-template-columns:1fr 1fr;margin-bottom:0}@media(max-width:900px){.triage-preview-form,.preview-grid{grid-template-columns:1fr}.triage-preview-form button{width:100%}}


/* v52 — مركز واتساب الذكي الموحد */
.whatsapp-center-tabs {
  display: flex;
  gap: 10px;
  align-items: center;
  margin: 0 0 20px;
  padding: 8px;
  background: #fff;
  border: 1px solid #dfe5ec;
  border-radius: 14px;
  box-shadow: 0 5px 18px rgba(15, 23, 42, .05);
}
.whatsapp-center-tabs a {
  flex: 1;
  text-align: center;
  padding: 11px 14px;
  border-radius: 10px;
  color: #334155;
  font-weight: 700;
  text-decoration: none;
}
.whatsapp-center-tabs a:hover { background: #f1f5f9; }
.whatsapp-center-tabs a.active {
  background: #0f766e;
  color: #fff;
}
@media (max-width: 700px) {
  .whatsapp-center-tabs { flex-direction: column; }
  .whatsapp-center-tabs a { width: 100%; }
}

/* v53 customer issue center */
.triage-category-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:12px}
.triage-category-grid .stat-card{min-height:86px}

/* v54 Support Center */
.triage-category-groups{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.triage-category-group{border:1px solid #e5e7eb;border-radius:14px;padding:14px;background:#fff}.triage-category-group h3{margin:0 0 10px}.triage-status-stats{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:10px}.triage-product-badge{display:inline-flex;padding:5px 9px;border-radius:999px;background:#eef6ff;color:#174ea6;font-size:.82rem;font-weight:700}@media(max-width:1000px){.triage-category-groups{grid-template-columns:1fr}.triage-status-stats{grid-template-columns:repeat(2,minmax(0,1fr))}}

/* v55 — مركز دعم العملاء الموحد */
.support-center-head{margin-bottom:14px}.support-center-head h1{margin-bottom:6px}.support-center-head p{margin:0;max-width:980px;line-height:1.9}
.support-center-tabs{margin-bottom:18px}.support-center-toolbar{display:flex;justify-content:flex-start;margin-bottom:12px}
.support-status-stats{grid-template-columns:repeat(6,minmax(130px,1fr));margin-bottom:18px}.support-status-stats a{color:inherit;text-decoration:none;transition:transform .15s ease,box-shadow .15s ease}.support-status-stats a:hover{transform:translateY(-2px);box-shadow:0 8px 20px rgba(16,24,40,.08)}
.support-category-section{margin-bottom:18px}.compact-section-head{margin-bottom:12px}.compact-section-head h2{margin-bottom:5px}.compact-section-head p{margin:0}
.support-filter-form{display:grid;grid-template-columns:minmax(290px,2fr) repeat(5,minmax(140px,1fr)) auto;gap:12px;align-items:end}
.support-case-list{display:grid;gap:18px}.support-case{position:relative;overflow:hidden;border-right-width:6px}.support-case.triage-priority-critical{border-right-color:#d92d20}.support-case.triage-priority-high{border-right-color:#f79009}.support-case.triage-priority-medium{border-right-color:#2e90fa}.support-case.triage-priority-low{border-right-color:#98a2b3}.support-case-closed{opacity:.9;border-right-color:#12b76a!important}
.support-source-badge{display:inline-flex;align-items:center;padding:5px 9px;border-radius:999px;font-size:12px;font-weight:800}.support-source-badge.source-complaint{background:#fff1f3;color:#c01048}.support-source-badge.source-triage{background:#eef4ff;color:#3538cd}.support-source-badge.source-handoff{background:#fff3cd;color:#7a4b00}
.support-detail-grid{grid-template-columns:1.05fr 1fr 1.15fr}.support-owner-actions{grid-template-columns:1fr auto}.support-case-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:14px}.support-case-actions form{margin:0}.support-trash-actions button{min-width:160px}
.support-preview-form{display:grid;grid-template-columns:minmax(300px,2fr) minmax(180px,.8fr) minmax(220px,1fr) minmax(180px,.7fr) auto;gap:12px;align-items:end}.support-menu-message{max-width:720px;padding:18px;border:1px solid #dbe3ec;border-radius:14px;background:#f8fafc;line-height:2.05;font-size:15px}.support-menu-preview p{margin-top:14px}
@media(max-width:1450px){.support-status-stats{grid-template-columns:repeat(4,minmax(130px,1fr))}.support-filter-form{grid-template-columns:repeat(3,1fr)}.support-filter-form .search-actions{grid-column:1/-1}}
@media(max-width:1050px){.support-detail-grid{grid-template-columns:1fr 1fr}.support-detail-grid .triage-action-panel{grid-column:1/-1}.support-preview-form{grid-template-columns:1fr 1fr}.support-preview-form button{width:100%}}
@media(max-width:760px){.support-status-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.support-filter-form,.support-detail-grid,.support-owner-actions,.support-preview-form{grid-template-columns:1fr}.support-filter-form .search-actions,.support-detail-grid .triage-action-panel{grid-column:auto}.support-center-head{align-items:stretch;flex-direction:column}.support-center-head .button{width:100%}.support-case-actions form,.support-case-actions button,.support-case-actions .button{width:100%}}

/* v56 — مركز الدعم المطوي وصندوق الرسائل غير المقروءة */
.support-tab-count{display:inline-flex;align-items:center;justify-content:center;min-width:24px;height:24px;padding:0 7px;margin-inline-start:7px;border-radius:999px;background:#d92d20;color:#fff;font-size:12px;font-weight:900}
.support-collapsible{padding:0;overflow:hidden;margin-bottom:16px}.support-collapsible-summary{list-style:none;cursor:pointer;display:flex;align-items:center;justify-content:space-between;gap:14px;padding:18px 20px;user-select:none}.support-collapsible-summary::-webkit-details-marker{display:none}.support-collapsible-summary span:first-child{display:grid;gap:4px}.support-collapsible-summary b{font-size:18px}.support-collapsible-summary small{color:var(--muted);font-size:13px}.support-chevron{font-size:24px;transition:transform .18s ease}.support-collapsible[open] .support-chevron{transform:rotate(180deg)}.support-collapsible-body{padding:0 20px 20px;border-top:1px solid var(--border)}
.support-results-summary{margin:12px 2px 14px}.support-case-list{gap:12px}.support-case-accordion{background:#fff;border:1px solid var(--border);border-right:6px solid #98a2b3;border-radius:14px;overflow:hidden;box-shadow:0 2px 8px rgba(16,24,40,.04)}.support-case-accordion.triage-priority-critical{border-right-color:#d92d20}.support-case-accordion.triage-priority-high{border-right-color:#f79009}.support-case-accordion.triage-priority-medium{border-right-color:#2e90fa}.support-case-accordion.triage-priority-low{border-right-color:#98a2b3}.support-case-accordion.support-case-closed{border-right-color:#12b76a}.support-case-summary{list-style:none;cursor:pointer;display:flex;align-items:center;justify-content:space-between;gap:18px;padding:16px 18px}.support-case-summary::-webkit-details-marker{display:none}.support-case-summary-main{display:grid;gap:9px;min-width:0;flex:1}.support-case-summary-title{font-size:17px;overflow-wrap:anywhere}.support-case-summary-meta{display:flex;gap:8px 18px;flex-wrap:wrap;color:var(--muted);font-size:13px}.support-case-toggle{flex:0 0 auto;display:inline-flex;align-items:center;padding:8px 12px;border:1px solid var(--border);border-radius:10px;color:#344054;font-weight:800;font-size:13px}.support-case-toggle .when-open{display:none}.support-case-accordion[open] .support-case-toggle .when-closed,.support-unread-card[open] .support-case-toggle .when-closed{display:none}.support-case-accordion[open] .support-case-toggle .when-open,.support-unread-card[open] .support-case-toggle .when-open{display:inline}.support-case-body{padding:18px;border-top:1px solid var(--border);background:#fcfcfd}
.support-unread-intro{margin-bottom:16px}.support-unread-total{display:inline-flex;align-items:center;justify-content:center;min-width:52px;height:52px;border-radius:14px;background:#fee4e2;color:#b42318;font-size:24px;font-weight:900}.support-unread-search{display:grid;grid-template-columns:minmax(260px,1fr) 120px auto auto;gap:10px;align-items:center}.support-unread-list{display:grid;gap:12px}.support-unread-card{background:#fff;border:1px solid var(--border);border-right:6px solid #d92d20;border-radius:14px;overflow:hidden}.support-unread-summary{list-style:none;cursor:pointer;display:grid;grid-template-columns:minmax(170px,.7fr) minmax(280px,1.8fr) minmax(230px,1fr) auto;gap:16px;align-items:center;padding:16px 18px}.support-unread-summary::-webkit-details-marker{display:none}.support-unread-summary>div:first-child{display:grid;gap:4px}.support-unread-preview{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.support-unread-meta{display:flex;gap:6px;flex-wrap:wrap;align-items:center;color:var(--muted);font-size:12px}.support-unread-body{padding:18px;border-top:1px solid var(--border);background:#fcfcfd;display:grid;gap:16px}.support-message-history{display:grid;gap:9px;max-height:430px;overflow:auto;padding:4px}.support-message-bubble{max-width:82%;padding:11px 13px;border-radius:14px;line-height:1.75;border:1px solid var(--border)}.support-message-bubble.direction-in{justify-self:end;background:#fff}.support-message-bubble.direction-out{justify-self:start;background:#ecfdf3;border-color:#abefc6}.support-message-bubble b,.support-message-bubble small{display:block}.support-message-bubble small{color:var(--muted);margin-top:5px}.support-unread-reply-form{display:grid;gap:10px}.support-unread-reply-form textarea{min-height:105px;resize:vertical}
@media(max-width:980px){.support-unread-summary{grid-template-columns:1fr}.support-unread-preview{white-space:normal}.support-unread-search{grid-template-columns:1fr 120px}.support-unread-search button,.support-unread-search .button{width:100%}.support-case-summary{align-items:flex-start;flex-direction:column}.support-case-toggle{align-self:stretch;justify-content:center}}
@media(max-width:620px){.support-collapsible-summary,.support-case-summary,.support-case-body,.support-unread-summary,.support-unread-body{padding:14px}.support-unread-search{grid-template-columns:1fr}.support-message-bubble{max-width:95%}.support-case-summary-meta{display:grid;gap:5px}}

/* v57 — Professional support center */
.support-dashboard-shell{display:grid;gap:18px;max-width:1320px;margin-inline:auto}.support-quick-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.support-kpi{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:18px 20px;border:1px solid var(--border);border-radius:16px;background:#fff;text-decoration:none;color:#344054;box-shadow:0 3px 12px rgba(16,24,40,.045)}.support-kpi span{font-weight:800}.support-kpi strong{font-size:30px;line-height:1}.support-kpi.active{outline:2px solid #157f6b;outline-offset:-2px}.kpi-new strong{color:#157f6b}.kpi-progress strong{color:#175cd3}.kpi-waiting strong{color:#b54708}.kpi-resolved strong{color:#039855}.support-menu-sections{padding:22px}.support-section-title{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:18px}.support-section-title h2{margin:0 0 4px}.support-section-title p{margin:0}.support-unread-shortcut{display:flex;align-items:center;gap:12px;padding:11px 14px;border-radius:12px;background:#fff1f3;color:#c01048;text-decoration:none;font-weight:800}.support-unread-shortcut strong{display:grid;place-items:center;min-width:30px;height:30px;border-radius:9px;background:#c01048;color:#fff}.support-menu-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.support-menu-grid>a{display:grid;grid-template-columns:42px 1fr 42px;align-items:center;gap:12px;min-height:76px;padding:14px;border:1px solid #e4e7ec;border-radius:14px;background:#fff;text-decoration:none;color:#101828;transition:.16s ease}.support-menu-grid>a:hover{border-color:#75b8ab;box-shadow:0 8px 20px rgba(16,24,40,.07);transform:translateY(-1px)}.support-menu-grid>a>b{display:grid;place-items:center;width:38px;height:38px;border-radius:11px;background:#eef8f6;color:#0f6f60;font-size:17px}.support-menu-grid>a>span{font-weight:800;line-height:1.55}.support-menu-grid>a>strong{display:grid;place-items:center;width:38px;height:38px;border-radius:11px;background:#f2f4f7;color:#344054;font-size:18px}.support-tools-panel{padding:0;overflow:hidden}.support-tools-panel>summary{list-style:none;cursor:pointer;display:flex;align-items:center;justify-content:space-between;padding:17px 20px}.support-tools-panel>summary::-webkit-details-marker{display:none}.support-tools-panel>summary span:first-child{display:grid;gap:3px}.support-tools-panel>summary small{color:var(--muted)}.support-tools-body{padding:18px 20px 20px;border-top:1px solid var(--border)}.support-filter-form-clean{grid-template-columns:minmax(260px,1.8fr) repeat(3,minmax(150px,1fr)) auto}.support-admin-actions{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap;margin-top:12px;padding-top:12px;border-top:1px solid var(--border)}.support-case-summary{min-height:80px}.support-case-summary-title{font-size:16px}.support-case-summary-meta{font-size:12px}.support-results-summary{padding-inline:4px}.support-center-toolbar,.support-status-stats,.support-category-section{display:none!important}
@media(max-width:1050px){.support-menu-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.support-filter-form-clean{grid-template-columns:1fr 1fr}.support-filter-form-clean .search-actions{grid-column:1/-1}}
@media(max-width:720px){.support-quick-stats,.support-menu-grid{grid-template-columns:1fr}.support-section-title{align-items:stretch;flex-direction:column}.support-unread-shortcut{justify-content:space-between}.support-filter-form-clean{grid-template-columns:1fr}.support-filter-form-clean .search-actions{grid-column:auto}.support-kpi strong{font-size:26px}}

/* =========================================================
   v58 — Premium professional support center
========================================================= */
.sc-page{--sc-navy:#0f172a;--sc-ink:#172033;--sc-muted:#667085;--sc-line:#e6eaf0;--sc-soft:#f7f9fc;--sc-brand:#0f766e;--sc-brand-2:#14b8a6;--sc-shadow:0 12px 36px rgba(15,23,42,.08);display:grid;gap:20px;max-width:1380px;margin:0 auto 48px;color:var(--sc-ink)}
.sc-icon{width:21px;height:21px;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round;flex:0 0 auto}
.sc-hero{position:relative;overflow:hidden;display:flex;align-items:center;justify-content:space-between;gap:28px;padding:30px 32px;border-radius:24px;background:linear-gradient(135deg,#0f172a 0%,#153f43 58%,#0f766e 100%);color:#fff;box-shadow:0 18px 45px rgba(15,23,42,.18)}
.sc-hero:before{content:"";position:absolute;inset:-90px auto auto -60px;width:260px;height:260px;border-radius:50%;background:rgba(255,255,255,.07)}
.sc-hero:after{content:"";position:absolute;inset:auto -70px -120px auto;width:310px;height:310px;border-radius:50%;border:55px solid rgba(255,255,255,.055)}
.sc-hero-copy,.sc-hero-actions{position:relative;z-index:1}.sc-eyebrow{display:inline-flex;align-items:center;gap:8px;margin-bottom:8px;color:#ccfbf1;font-size:13px;font-weight:800}.sc-live-dot{width:8px;height:8px;border-radius:50%;background:#34d399;box-shadow:0 0 0 5px rgba(52,211,153,.14)}
.sc-hero h1{margin:0 0 8px;font-size:34px;letter-spacing:-.4px;color:#fff}.sc-hero p{margin:0;max-width:750px;color:#d8e8e7;line-height:1.9;font-size:15px}.sc-hero-actions{display:flex;gap:10px;flex-wrap:wrap}
.sc-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:42px;padding:10px 15px;border:1px solid transparent;border-radius:12px;text-decoration:none;font-weight:800;font-size:14px;cursor:pointer;transition:.16s ease}.sc-btn:hover{transform:translateY(-1px);box-shadow:0 7px 18px rgba(15,23,42,.10)}.sc-btn-primary{background:var(--sc-brand);border-color:var(--sc-brand);color:#fff}.sc-btn-light{background:#fff;border-color:#dfe4eb;color:#344054}.sc-hero .sc-btn-light{background:rgba(255,255,255,.1);border-color:rgba(255,255,255,.2);color:#fff}.sc-hero .sc-btn-primary{background:#fff;color:#0f5f57;border-color:#fff}.sc-btn-whatsapp{background:#16a34a;border-color:#16a34a;color:#fff}.sc-btn-danger{background:#fff;border-color:#f5b7b1;color:#b42318}
.sc-tabs{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;padding:7px;border:1px solid var(--sc-line);border-radius:17px;background:#fff;box-shadow:0 5px 20px rgba(15,23,42,.05)}.sc-tabs>a{display:flex;align-items:center;justify-content:center;gap:10px;min-height:48px;padding:10px 14px;border-radius:12px;color:#475467;text-decoration:none;font-weight:800;transition:.15s ease}.sc-tabs>a:hover{background:#f6f8fb;color:#1d2939}.sc-tabs>a.is-active{background:#edf8f6;color:#0f6f60}.sc-tabs b{display:inline-flex;align-items:center;justify-content:center;min-width:25px;height:25px;padding:0 7px;border-radius:999px;background:#eef2f6;color:#475467;font-size:12px}.sc-tabs b.has-alert{background:#fee4e2;color:#b42318}.sc-tab-icon{display:grid;place-items:center}
.sc-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.sc-kpi{display:grid;grid-template-columns:50px 1fr auto;align-items:center;gap:13px;padding:18px;border:1px solid var(--sc-line);border-radius:18px;background:#fff;color:#344054;text-decoration:none;box-shadow:0 6px 20px rgba(15,23,42,.045);transition:.16s ease}.sc-kpi:hover{transform:translateY(-2px);box-shadow:var(--sc-shadow)}.sc-kpi.is-active{border-color:#72c8bb;box-shadow:0 0 0 3px rgba(20,184,166,.11)}.sc-kpi-icon{display:grid;place-items:center;width:48px;height:48px;border-radius:14px}.sc-kpi-copy{display:grid;gap:3px}.sc-kpi-copy small{color:var(--sc-muted);font-size:11px}.sc-kpi-copy b{font-size:15px}.sc-kpi>strong{font-size:30px;line-height:1}.sc-kpi-new .sc-kpi-icon{background:#e9fbf4;color:#087f5b}.sc-kpi-new>strong{color:#087f5b}.sc-kpi-progress .sc-kpi-icon{background:#eaf2ff;color:#175cd3}.sc-kpi-progress>strong{color:#175cd3}.sc-kpi-waiting .sc-kpi-icon{background:#fff4e5;color:#b54708}.sc-kpi-waiting>strong{color:#b54708}.sc-kpi-resolved .sc-kpi-icon{background:#ecfdf3;color:#039855}.sc-kpi-resolved>strong{color:#039855}
.sc-inbox-banner{display:grid;grid-template-columns:58px 1fr auto auto;align-items:center;gap:16px;padding:18px 20px;border:1px solid #f3ccd5;border-radius:18px;background:linear-gradient(90deg,#fff7f9,#fff);color:#7a284d;text-decoration:none;box-shadow:0 6px 20px rgba(192,16,72,.045)}.sc-inbox-banner:hover{border-color:#e99ab0}.sc-inbox-banner-icon{display:grid;place-items:center;width:54px;height:54px;border-radius:15px;background:#c01048;color:#fff}.sc-inbox-banner-copy{display:grid;gap:4px}.sc-inbox-banner-copy b{font-size:17px}.sc-inbox-banner-copy small{color:#8d526b}.sc-inbox-banner>strong{display:grid;place-items:center;min-width:44px;height:44px;border-radius:13px;background:#c01048;color:#fff;font-size:21px}.sc-inbox-banner-action{display:flex;align-items:center;gap:5px;font-weight:900}.sc-inbox-banner-action .sc-icon{width:18px;height:18px}
.sc-section,.sc-inbox-page,.sc-test-card,.sc-menu-preview{padding:24px;border:1px solid var(--sc-line);border-radius:20px;background:#fff;box-shadow:0 8px 28px rgba(15,23,42,.05)}.sc-section-head,.sc-cases-head,.sc-inbox-head{display:flex;align-items:flex-end;justify-content:space-between;gap:20px;margin-bottom:18px}.sc-section-kicker{display:block;margin-bottom:5px;color:var(--sc-brand);font-size:12px;font-weight:900}.sc-section-head h2,.sc-cases-head h2,.sc-inbox-head h2{margin:0 0 5px;font-size:24px}.sc-section-head p,.sc-cases-head p,.sc-inbox-head p{margin:0;color:var(--sc-muted)}.sc-text-link,.sc-text-button{display:inline-flex;align-items:center;gap:6px;border:0;background:transparent;color:#0f766e;text-decoration:none;font-weight:900;cursor:pointer}.sc-text-link.danger,.sc-text-button.danger{color:#b42318}.sc-text-link .sc-icon{width:17px;height:17px}
.sc-help-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.sc-help-card{display:grid;grid-template-columns:54px 1fr 52px;align-items:center;gap:13px;min-height:100px;padding:15px;border:1px solid #e4e8ef;border-radius:16px;background:#fff;color:#1d2939;text-decoration:none;transition:.16s ease}.sc-help-card:hover{transform:translateY(-2px);border-color:#8bcfc4;box-shadow:0 10px 24px rgba(15,23,42,.07)}.sc-help-card.is-active{border-color:#4fb8a8;background:#f3fbf9;box-shadow:0 0 0 3px rgba(20,184,166,.1)}.sc-help-icon{display:grid;place-items:center;width:52px;height:52px;border-radius:15px}.sc-help-icon .sc-icon{width:26px;height:26px}.tone-blue{background:#eaf2ff;color:#175cd3}.tone-violet{background:#f1eefe;color:#6938ef}.tone-rose{background:#fff0f3;color:#c01048}.tone-indigo{background:#eef4ff;color:#3538cd}.tone-orange{background:#fff3e7;color:#c4320a}.tone-amber{background:#fffaeb;color:#b54708}.tone-red{background:#fff1f0;color:#b42318}.tone-cyan{background:#ecfdff;color:#087d8a}.tone-pink{background:#fdf2fa;color:#c11574}.tone-green{background:#ecfdf3;color:#067647}.tone-slate{background:#f2f4f7;color:#475467}.sc-help-content{display:grid;gap:3px;min-width:0}.sc-help-content small{color:#98a2b3;font-size:11px;font-weight:800}.sc-help-content b{font-size:15px;line-height:1.45}.sc-help-content em{color:var(--sc-muted);font-size:12px;font-style:normal;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sc-help-count{display:grid;place-items:center;gap:3px;min-width:48px;height:54px;border-radius:13px;background:#f7f9fc}.sc-help-count strong{font-size:20px}.sc-help-count small{color:#98a2b3;font-size:10px}
.sc-filter-panel{overflow:hidden;border:1px solid var(--sc-line);border-radius:18px;background:#fff;box-shadow:0 6px 20px rgba(15,23,42,.04)}.sc-filter-panel>summary{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:18px 20px;list-style:none;cursor:pointer}.sc-filter-panel>summary::-webkit-details-marker{display:none}.sc-filter-title{display:flex;align-items:center;gap:12px}.sc-filter-title>span:last-child{display:grid;gap:3px}.sc-filter-title small{color:var(--sc-muted);font-size:12px}.sc-filter-icon{display:grid;place-items:center;width:42px;height:42px;border-radius:12px;background:#f2f4f7;color:#475467}.sc-filter-toggle{padding:6px 10px;border-radius:9px;background:#f2f4f7;color:#475467;font-size:12px;font-weight:900}.sc-filter-body{padding:18px 20px 20px;border-top:1px solid var(--sc-line)}.sc-filter-form{display:grid;grid-template-columns:minmax(280px,1.7fr) repeat(4,minmax(150px,1fr)) 120px;gap:12px;align-items:end}.sc-field{display:grid;gap:7px}.sc-field>span{color:#475467;font-size:12px;font-weight:900}.sc-field input,.sc-field select,.sc-field textarea,.sc-inbox-search input,.sc-inbox-search select{width:100%;min-height:43px;border:1px solid #d7dde5;border-radius:11px;background:#fff;color:#1d2939;padding:9px 11px;font:inherit}.sc-field input:focus,.sc-field select:focus,.sc-field textarea:focus,.sc-inbox-search input:focus,.sc-inbox-search select:focus{outline:0;border-color:#48a99a;box-shadow:0 0 0 3px rgba(20,184,166,.11)}.sc-input-icon{position:relative;display:flex;align-items:center}.sc-input-icon>.sc-icon{position:absolute;right:12px;width:18px;height:18px;color:#98a2b3}.sc-input-icon input{padding-right:39px}.sc-filter-actions{display:flex;gap:8px;grid-column:1/-1;justify-content:flex-end}.sc-admin-row{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:15px;padding-top:14px;border-top:1px solid var(--sc-line)}
.sc-cases{display:grid;gap:15px}.sc-results-count{display:flex;align-items:baseline;gap:7px;padding:10px 14px;border:1px solid var(--sc-line);border-radius:12px;background:#fff}.sc-results-count strong{font-size:24px;color:var(--sc-brand)}.sc-results-count span{color:var(--sc-muted);font-size:12px}.sc-case-list{display:grid;gap:11px}.sc-case{overflow:hidden;border:1px solid var(--sc-line);border-right:5px solid #98a2b3;border-radius:17px;background:#fff;box-shadow:0 5px 17px rgba(15,23,42,.045);transition:.15s ease}.sc-case:hover{border-color:#d7dde5;box-shadow:0 10px 26px rgba(15,23,42,.07)}.sc-case.sc-priority-critical{border-right-color:#d92d20}.sc-case.sc-priority-high{border-right-color:#f79009}.sc-case.sc-priority-medium{border-right-color:#2e90fa}.sc-case.sc-priority-low{border-right-color:#98a2b3}.sc-case.is-closed{border-right-color:#12b76a}.sc-case-summary{display:grid;grid-template-columns:52px minmax(0,1fr) auto minmax(150px,auto) 28px;align-items:center;gap:14px;padding:15px 17px;list-style:none;cursor:pointer}.sc-case-summary::-webkit-details-marker{display:none}.sc-case-category-icon{display:grid;place-items:center;width:50px;height:50px;border-radius:14px;background:#f2f6fa;color:#344054}.sc-case-category-icon .sc-icon{width:25px;height:25px}.sc-case-main{display:grid;gap:6px;min-width:0}.sc-case-main>strong{font-size:16px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sc-case-topline{display:flex;align-items:center;gap:7px;color:#667085;font-size:12px}.sc-case-topline b{color:#344054}.sc-dot{width:4px;height:4px;border-radius:50%;background:#c6cbd3}.sc-case-meta{display:flex;align-items:center;gap:8px 15px;flex-wrap:wrap;color:#667085;font-size:12px}.sc-case-meta>span{display:flex;align-items:center;gap:5px}.sc-case-meta .sc-icon{width:15px;height:15px}.sc-case-state{display:flex;align-items:center;gap:6px;flex-wrap:wrap;justify-content:flex-start}.sc-status,.sc-priority{display:inline-flex;align-items:center;padding:5px 9px;border-radius:999px;font-size:11px;font-weight:900;white-space:nowrap}.sc-status{background:#f2f4f7;color:#475467}.sc-status.status-new{background:#eaf2ff;color:#175cd3}.sc-status.status-reviewing{background:#ecfdff;color:#087d8a}.sc-status.status-waiting_customer,.sc-status.status-waiting_provider{background:#fffaeb;color:#b54708}.sc-status.status-compensation{background:#f4f3ff;color:#5925dc}.sc-status.status-employee{background:#fff0f3;color:#c01048}.sc-status.status-resolved{background:#ecfdf3;color:#067647}.sc-priority.priority-critical{background:#fee4e2;color:#b42318}.sc-priority.priority-high{background:#fff3cd;color:#7a4b00}.sc-priority.priority-medium{background:#e0f2fe;color:#026aa2}.sc-priority.priority-low{background:#f2f4f7;color:#475467}.sc-case-time{display:grid;gap:3px;text-align:left;color:#667085;font-size:11px}.sc-case-time b{color:#344054;font-size:11px;font-weight:800}.sc-case-time em{font-style:normal}.sc-case-chevron{display:grid;place-items:center;color:#667085;transition:transform .18s ease}.sc-case[open] .sc-case-chevron,.sc-unread-card[open] .sc-case-chevron{transform:rotate(90deg)}.sc-case-body{padding:18px;border-top:1px solid var(--sc-line);background:#fafbfc}.sc-case-toolbar{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:14px}.sc-case-toolbar .sc-btn{min-height:38px;padding:8px 12px;font-size:12px}.sc-case-grid{display:grid;grid-template-columns:1.05fr 1fr 1.15fr;gap:13px}.sc-panel{min-width:0;padding:16px;border:1px solid var(--sc-line);border-radius:15px;background:#fff}.sc-panel-head{display:flex;align-items:center;gap:10px;margin-bottom:13px}.sc-panel-head>span{display:grid;place-items:center;width:38px;height:38px;border-radius:11px;background:#eef8f6;color:#0f766e}.sc-panel-head h3{margin:0 0 2px;font-size:15px}.sc-panel-head p{margin:0;color:var(--sc-muted);font-size:11px}.sc-message-box,.sc-action-box,.sc-reply-box{padding:13px;border:1px solid #e4e7ec;border-radius:12px;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.85}.sc-message-box{background:#fbfcfe}.sc-action-box{background:#fffbeb;border-color:#fde7a7}.sc-reply-box{background:#ecfdf3;border-color:#abefc6}.sc-mini-details{display:grid;gap:7px;margin-top:10px}.sc-mini-details details{border:1px solid var(--sc-line);border-radius:10px;background:#fff}.sc-mini-details summary{padding:9px 11px;cursor:pointer;color:#475467;font-size:12px;font-weight:900}.sc-mini-details details>div{padding:0 11px 11px;white-space:pre-wrap;line-height:1.75}.sc-data-list{display:grid;gap:0;margin:0}.sc-data-list>div{display:grid;grid-template-columns:115px 1fr;gap:10px;padding:8px 0;border-bottom:1px dashed #e1e5eb}.sc-data-list>div:last-child{border-bottom:0}.sc-data-list dt{color:#667085;font-size:12px;font-weight:800}.sc-data-list dd{margin:0;font-size:12px;font-weight:800;min-width:0}.sc-decision-label{display:block;margin:11px 0 6px;color:#475467;font-size:11px;font-weight:900}.sc-copy-btn{display:inline-flex;align-items:center;gap:7px;margin-top:9px;border:0;background:transparent;color:#067647;font-weight:900;cursor:pointer}.sc-copy-btn .sc-icon{width:17px;height:17px}.sc-case-footer{display:flex;align-items:end;justify-content:space-between;gap:12px;margin-top:15px;padding-top:15px;border-top:1px solid var(--sc-line)}.sc-status-form{display:grid;grid-template-columns:minmax(180px,.7fr) minmax(320px,2fr) auto;gap:10px;align-items:end;flex:1}.sc-note-field input{width:100%}.sc-trash-footer{justify-content:flex-start}.sc-empty{display:grid;place-items:center;gap:8px;min-height:260px;padding:35px;border:1px dashed #cfd6df;border-radius:18px;background:#fff;text-align:center}.sc-empty>span{display:grid;place-items:center;width:60px;height:60px;border-radius:18px;background:#eef8f6;color:#0f766e}.sc-empty>span .sc-icon{width:29px;height:29px}.sc-empty h3{margin:4px 0 0}.sc-empty p{margin:0;color:var(--sc-muted)}.sc-pagination{display:flex;align-items:center;justify-content:center;gap:14px;padding-top:5px}.sc-pagination span{color:#667085}
.sc-inbox-page{display:grid;gap:17px}.sc-inbox-title{display:flex;align-items:center;gap:13px}.sc-inbox-title>span{display:grid;place-items:center;width:58px;height:58px;border-radius:17px;background:#fff0f3;color:#c01048}.sc-inbox-title>span .sc-icon{width:28px;height:28px}.sc-inbox-total{display:grid;place-items:center;min-width:94px;padding:12px;border-radius:15px;background:#fff0f3;color:#c01048}.sc-inbox-total strong{font-size:27px}.sc-inbox-total span{font-size:11px;font-weight:800}.sc-inbox-search{display:grid;grid-template-columns:minmax(280px,1fr) 130px auto auto;gap:9px}.sc-unread-list{display:grid;gap:10px}.sc-unread-card{overflow:hidden;border:1px solid var(--sc-line);border-right:5px solid #c01048;border-radius:16px;background:#fff}.sc-unread-card>summary{display:grid;grid-template-columns:46px minmax(150px,.65fr) minmax(260px,1.7fr) auto minmax(120px,auto) 28px;align-items:center;gap:12px;padding:14px 16px;list-style:none;cursor:pointer}.sc-unread-card>summary::-webkit-details-marker{display:none}.sc-unread-avatar{display:grid;place-items:center;width:44px;height:44px;border-radius:50%;background:#fff0f3;color:#c01048;font-weight:900}.sc-unread-person{display:grid;gap:3px}.sc-unread-person small{color:#667085}.sc-unread-preview{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#344054}.sc-unread-labels{display:flex;gap:5px;flex-wrap:wrap}.sc-unread-labels em{padding:4px 7px;border-radius:999px;background:#eef4ff;color:#3538cd;font-size:10px;font-style:normal;font-weight:900}.sc-unread-labels em.handoff{background:#fff0f3;color:#c01048}.sc-unread-time{color:#667085;font-size:11px;text-align:left}.sc-unread-body{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(300px,.8fr);gap:16px;padding:17px;border-top:1px solid var(--sc-line);background:#fafbfc}.sc-chat-history{display:grid;gap:8px;max-height:450px;overflow:auto;padding:5px}.sc-chat-message{max-width:84%;padding:11px 13px;border:1px solid var(--sc-line);border-radius:14px;background:#fff;line-height:1.7}.sc-chat-message.direction-in{justify-self:end;border-bottom-right-radius:4px}.sc-chat-message.direction-out{justify-self:start;background:#ecfdf3;border-color:#abefc6;border-bottom-left-radius:4px}.sc-chat-message b,.sc-chat-message small{display:block}.sc-chat-message small{margin-top:5px;color:#667085;font-size:10px}.sc-reply-area{display:grid;align-content:start;gap:10px;padding:14px;border:1px solid var(--sc-line);border-radius:14px;background:#fff}.sc-reply-form{display:grid;gap:10px}.sc-reply-actions{display:flex;gap:7px;flex-wrap:wrap}.sc-reply-area .sc-text-button{justify-self:start}
.sc-test-layout{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(330px,.65fr);gap:16px}.sc-test-form{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:17px}.sc-field-wide{grid-column:1/-1}.sc-check{display:flex;align-items:center;gap:8px;font-weight:800}.sc-check input{width:auto}.sc-test-form>.sc-btn{align-self:end}.sc-preview-result{margin-top:18px;padding:16px;border:1px solid var(--sc-line);border-right:5px solid #2e90fa;border-radius:15px;background:#fafbfc}.sc-preview-result.priority-critical{border-right-color:#d92d20}.sc-preview-result.priority-high{border-right-color:#f79009}.sc-preview-result.priority-low{border-right-color:#98a2b3}.sc-preview-head{display:flex;gap:7px}.sc-preview-result h3{margin:12px 0}.sc-preview-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.sc-preview-grid>div{padding:13px;border:1px solid var(--sc-line);border-radius:12px;background:#fff}.sc-preview-grid p{margin:8px 0 0;line-height:1.8;white-space:pre-wrap}.sc-menu-preview{align-self:start}.sc-menu-preview-head{display:flex;align-items:center;gap:11px;margin-bottom:14px}.sc-menu-preview-head>span{display:grid;place-items:center;width:45px;height:45px;border-radius:13px;background:#ecfdf3;color:#067647}.sc-menu-preview-head h2{margin:0 0 3px;font-size:19px}.sc-menu-preview-head p{margin:0;color:#667085;font-size:12px}.sc-whatsapp-message{position:relative;padding:17px;border-radius:16px 16px 4px 16px;background:#d9fdd3;color:#111b21;line-height:1.8;box-shadow:0 3px 12px rgba(15,23,42,.08)}.sc-whatsapp-message p{margin:7px 0}.sc-whatsapp-message ol{margin:7px 0;padding-right:22px}.sc-option-zero{margin:5px 0;font-weight:800}.sc-whatsapp-message small{display:block;margin-top:10px;color:#4b5b52}

@media(max-width:1180px){.sc-help-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.sc-filter-form{grid-template-columns:repeat(3,minmax(0,1fr))}.sc-field-search{grid-column:span 2}.sc-case-summary{grid-template-columns:50px minmax(0,1fr) auto 28px}.sc-case-time{display:none}.sc-case-grid{grid-template-columns:1fr 1fr}.sc-panel-decision{grid-column:1/-1}.sc-test-layout{grid-template-columns:1fr}.sc-menu-preview{max-width:none}}
@media(max-width:900px){.sc-hero{align-items:flex-start;flex-direction:column}.sc-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.sc-case-summary{grid-template-columns:48px minmax(0,1fr) 28px}.sc-case-state{grid-column:2}.sc-case-grid{grid-template-columns:1fr}.sc-panel-decision{grid-column:auto}.sc-status-form{grid-template-columns:1fr}.sc-case-footer{align-items:stretch;flex-direction:column}.sc-unread-card>summary{grid-template-columns:44px 1fr 28px}.sc-unread-preview,.sc-unread-labels,.sc-unread-time{grid-column:2}.sc-unread-body{grid-template-columns:1fr}.sc-inbox-search{grid-template-columns:1fr 120px}.sc-inbox-search .sc-btn{width:100%}}
@media(max-width:700px){.sc-page{gap:14px}.sc-hero{padding:23px 20px;border-radius:18px}.sc-hero h1{font-size:27px}.sc-hero-actions,.sc-hero-actions .sc-btn{width:100%}.sc-tabs{grid-template-columns:1fr}.sc-kpis,.sc-help-grid{grid-template-columns:1fr}.sc-inbox-banner{grid-template-columns:48px 1fr auto}.sc-inbox-banner-icon{width:46px;height:46px}.sc-inbox-banner-action{grid-column:2/-1}.sc-section,.sc-inbox-page,.sc-test-card,.sc-menu-preview{padding:18px}.sc-section-head,.sc-cases-head,.sc-inbox-head{align-items:flex-start;flex-direction:column}.sc-help-card{grid-template-columns:48px 1fr 46px}.sc-help-icon{width:46px;height:46px}.sc-filter-form{grid-template-columns:1fr}.sc-field-search{grid-column:auto}.sc-filter-actions{justify-content:stretch}.sc-filter-actions .sc-btn{flex:1}.sc-admin-row{align-items:flex-start;flex-direction:column}.sc-case-summary{grid-template-columns:44px 1fr 25px;padding:13px}.sc-case-category-icon{width:42px;height:42px}.sc-case-main>strong{white-space:normal}.sc-case-state{grid-column:1/-1;padding-right:56px}.sc-case-body{padding:13px}.sc-case-toolbar .sc-btn{flex:1}.sc-data-list>div{grid-template-columns:1fr}.sc-inbox-search{grid-template-columns:1fr}.sc-test-form,.sc-preview-grid{grid-template-columns:1fr}.sc-field-wide{grid-column:auto}.sc-reply-actions .sc-btn{width:100%}.sc-pagination{flex-wrap:wrap}}

/* =========================================================
   v59 — Guided WhatsApp support + manual provider linking
========================================================= */
.sc-tabs{grid-template-columns:repeat(2,minmax(0,1fr))}
.manual-link-guide{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:17px 19px;border-right:4px solid #0f766e;background:linear-gradient(90deg,#f0fdfa,#fff)}
.manual-link-guide strong{display:block;margin-bottom:4px;font-size:16px;color:#0f5f57}.manual-link-guide p{margin:0;color:#667085;line-height:1.7}
.manual-provider-link{width:min(390px,100%);border:1px solid #d8e4e2;border-radius:12px;background:#f8fffd;overflow:hidden}
.manual-provider-link>summary{padding:9px 11px;cursor:pointer;list-style:none;color:#0f6f60;font-weight:900}.manual-provider-link>summary::-webkit-details-marker{display:none}
.manual-provider-link[open]>summary{border-bottom:1px solid #d8e4e2;background:#ecfdf8}
.manual-provider-form{display:grid;gap:9px;padding:11px}.manual-provider-form label{display:grid;gap:5px;font-size:12px;font-weight:800;color:#344054}.manual-provider-form input,.manual-provider-form select{min-width:0;width:100%}
.manual-provider-advanced{border:1px dashed #cbd5e1;border-radius:9px;background:#fff}.manual-provider-advanced>summary{padding:8px 10px;cursor:pointer;color:#667085;font-size:11px;font-weight:900}.manual-provider-advanced>label{padding:0 10px 9px}
.badge.manual-linked{margin-top:5px;background:#ecfdf3;color:#067647;border:1px solid #abefc6}
@media(max-width:900px){.manual-link-guide{align-items:stretch;flex-direction:column}.manual-link-guide .button{width:100%}.manual-provider-link{width:100%}}

/* v69 — support center cleanup controls */
.sc-inline-form{display:inline-flex;margin:0}.sc-btn-danger-solid{background:#b42318;border-color:#b42318;color:#fff}.sc-hero .sc-btn-danger-solid{background:#b42318;border-color:#f97066;color:#fff}.sc-notice{display:flex;align-items:center;gap:10px;padding:13px 16px;border:1px solid;border-radius:14px;font-weight:800;line-height:1.7}.sc-notice .sc-icon{width:20px;height:20px;flex:0 0 auto}.sc-notice-success{background:#ecfdf3;border-color:#abefc6;color:#067647}.sc-notice-error{background:#fef3f2;border-color:#fecdca;color:#b42318}.sc-cases-head-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.sc-cases-head-actions form{margin:0}
@media(max-width:700px){.sc-cases-head-actions{width:100%;justify-content:space-between}.sc-cases-head-actions form,.sc-cases-head-actions .sc-btn{width:100%}}